Privacy Policy
Introduction
Welcome to NaturGrow . Your privacy is important to us, and we are committed to protecting your personal information. We understand that privacy online is important to users of our Site. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://naturgrow.com] (the “Site”), as well as your rights under the General Data Protection Regulation (GDPR) and the California Privacy Rights Act (CPRA).
By accessing or using our Site, you consent to the practices described in this policy. If you do not agree with our terms, please do not use our Site.
Information We Collect
Personal Information
We collect personal information that you provide to us when you:
- Register for an account
- Place an order
- Subscribe to our newsletter
- Contact us for support or inquiries
The types of personal information we may collect include:
- Name
- Email address
- Mailing address
- Payment information (credit card details, billing address, etc.)
- Profile information (username, password, preferences)
Non-Personal Information
We automatically collect certain non-personal information when you visit our Site. This may include:
- IP address
- Browser type and version
- Operating system
- Pages visited and the time spent on those pages
- Referring URL (the website you visited before ours)
We use cookies and similar technologies to collect this information. For more details on cookies, please see our Cookie Policy.
How We Use Your Information
We may use the information we collect for various purposes, including:
- To process transactions: We use your personal information to process payments and fulfill your orders.
- To communicate with you: We send you confirmations, updates, and support regarding your account or transactions.
- To provide customer support: We use your information to assist you with any questions or concerns you may have.
- To send marketing communications: With your consent, we may send you promotional emails and newsletters about our products and services.
- To improve our Site: We analyze usage patterns to enhance the user experience and develop new features.
- To comply with legal obligations: We may use your information as required by law.
Legal Basis for Processing Personal Data (GDPR)
If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:
- Consent: We process your information with your consent, particularly for marketing communications.
- Contractual necessity: We process your information to fulfill our contractual obligations to you.
- Legal obligation: We may process your information as required to comply with applicable laws.
- Legitimate interests: We process your information to pursue our legitimate interests, such as improving our services and protecting our operations, provided your interests do not override those interests.
Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights:
- Right to access: You have the right to request copies of your personal data.
- Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data.
- Right to erasure: You can request that we delete your personal data under certain conditions.
- Right to restrict processing: You can request that we restrict the processing of your personal data in certain circumstances.
- Right to data portability: You have the right to request the transfer of your data to another organization or directly to you, under certain conditions.
- Right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us at [info@naturgrow.com]
California Privacy Rights (CPRA)
If you are a California resident, you have specific rights under the California Privacy Rights Act (CPRA), which include:
- Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it.
- Right to Delete: You can request that we delete any personal information we have collected about you, subject to certain exceptions.
- Right to Correct: You can request that we correct inaccurate personal information that we hold about you.
- Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights under the CPRA.
To submit a request under the CPRA, please contact us at [info@naturgrow.com]. We may need to verify your identity before processing your request.
Sharing Your Information
We do not sell your personal information. However, we may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers that assist us in operating our Site, conducting our business, or servicing you (e.g., payment processors, shipping companies).
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that business transaction.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by naturgrow.com is securely stored and is not accessible to third parties or employees of naturgrow.com except for use as indicated above.
What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at info@naturgrow.com
Google AdSense & DoubleClick Cookie
Google, as a third party vendor, uses cookies to serve ads on our Service.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Are Cookies Used on the Site?
Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://naturgrow.com , with the drawback that certain features of website may not function properly without the aid of cookies.
Cookies used by our service providers
Our service providers use cookies and those cookies may be stored on your computer when you visit our website. You can find more details about which cookies are used in our cookies info page.
What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?
naturgrow.com has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know the basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at info@naturgrow.com .
Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.
Children’s Privacy
Our Service does not address “Children”, anyone under the age of 18 years , and we do not knowingly collect personally identifiable information from children under 18 years.
If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please get in touch with us immediately in the contact details provided. If we come to know that children below 18 years have provided personal information, we will delete the information from our servers immediately.
Compliance With Laws
Disclosure of Personally Identifiable Information to comply with the law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.
What happens if the Privacy Policy Changes?
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Site after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.
Links
https://naturgrow.com contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@naturgrow.com
Thank you for trusting NaturGrow with your personal information! Your privacy matters to us.
Last Updated: September 20, 2024